Privacy Policy
Last updated: 2025-12-04
At Glass Factory Tools, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide on our website https://glassfactory-tools.com .
By accessing or using our Site, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect various types of information when you interact with our Site:
1.1 Personal Information
When you fill out forms, create an account, place an order, or contact us, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Company name (if applicable)
Payment details (processed securely via third-party payment gateways)
Note: We do NOT store full credit card numbers. Payment details are handled by secure third-party processors.
1.2 Technical Information
Automatically collected through cookies, analytics tools, and server logs:
IP address
Browser type & version
Device information
Pages viewed
Time spent on the site
Referring URLs
1.3 Cookies & Tracking Technologies
We use cookies to:
Improve site performance
Enable login & cart functionality
Analyze site traffic
Personalize user experience
Users can disable cookies in their browser settings.
2. How We Use Your Information
We use the collected data to:
Process and fulfill orders
Provide customer service
Communicate about your account or inquiries
Improve our website, products, and user experience
Send promotional messages (only if permission is given)
Prevent fraud and ensure site security
Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted partners only when necessary:
3.1 Service Providers
Such as:
Payment processors (e.g., PayPal, Stripe, Airwallex)
Shipping companies
Email services
Analytics providers
Website hosting companies
These partners only receive the data required to perform their services.
3.2 Legal Requirements
We may disclose information if required to comply with:
Law enforcement
Court orders
Regulatory obligations
4. Data Protection & Security
We implement industry-standard measures to protect your data, including:
Encrypted SSL connection
Secure payment gateways
Access controls on stored data
Regular website security updates
While we strive for full protection, no online system is completely risk-free.
5. Your Rights
Depending on your location (e.g., EU GDPR), you may have the right to:
Access your personal data
Correct or update your data
Request deletion (“Right to be forgotten”)
Object to data processing
Withdraw consent for marketing communications
Export your data (Data portability)
You can submit any request via:
📧 support@glassfactory-tools.com
6. Data Retention
We retain personal data only as long as necessary to:
Provide services
Comply with legal requirements
Resolve disputes
Maintain accounting and tax records
Unnecessary data is securely deleted.
7. Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for their content, privacy policies, or security practices.
8. Children’s Privacy
This Site is not intended for individuals under 16 years of age.
We do not knowingly collect personal data from children.
9. International Transfers
Your data may be transferred and stored in countries outside your own jurisdiction (e.g., United States, Europe, Asia), depending on where our servers or service providers are located.
We ensure such transfers comply with applicable data protection laws.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the “Last Updated” date.
Your continued use of the Site constitutes acceptance of any revisions.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, you may contact us at:
support@glassfactory-tools.com
https://glassfactory-tools.com